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In the case of any damage, defect or anomaly attributable to the Company, the customer must immediately notify the Company in writing via e-mail, within 3 days from the date of receipt of the Products.
In the case of the total or partial return of the purchase order due to damages or defects, the Company undertakes to carry out the necessary procedure for the return of the total price of the Product within a period of no more than 5 days after receipt of the product. at the Customer Service center and prior authorization of return by the Company.
In the event that the Product is returned due to damages or defects attributable to the Company, the cost generated by the delivery service will be fully covered by the Company.